Payment Policy

1. Accepted Payment Methods

RenderBox accepts Visa and Mastercard credit and debit cards. All payments are processed securely through our payment processor. We do not accept bank transfers, cash, or cryptocurrency.

2. Prepaid Credit System

RenderBox operates on a prepaid credit model. You purchase credits in advance, and usage is deducted from your balance in real time while a machine is running. There are no monthly subscriptions or long-term commitments.

• Credits do not expire while your account remains active.
• You’re billed for the exact time your machine runs, with no minimum charge. Our billing system checks every 5 minutes and applies a proportional charge for elapsed time, and a final charge is applied the moment you stop a machine.

3. Payment Security

All payment transactions are encrypted using TLS and processed in accordance with PCI DSS standards. RenderBox never stores your full card number. Payment details are handled directly by our secure payment processor.

4. Low Balance Warnings

We will send you an email notification when your credit balance falls below a low threshold. If your balance reaches zero while a machine is running, the machine will be stopped automatically to prevent negative balances. Your machine state and files are preserved for 24 hours.

5. Pricing

GPU pricing is shown as an hourly rate, and you’re charged in proportion to the exact time your machine runs. Prices may vary by region and GPU model. Prices are displayed in your selected currency — USD, EUR, KZT, AZN, PLN, or SEK — and charged in US Dollars (USD); amounts shown in other currencies are conversions provided for convenience. See our pricing page for current rates.

6. Contact

For payment-related questions, contact us at support@renderbox.space.